Shipping policy

Shipping Policy

At XENXGLOW, we aim to deliver your orders safely and on time.

Order Processing

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

Domestic Shipping (Pakistan)

  • Delivery time: 2–5 business days

  • Orders are shipped through reliable courier partners such as PostEx.

  • Cash on Delivery (if available) and prepaid orders are both supported.

International Shipping

  • Delivery time: 7–14 business days, depending on the destination.

  • International shipping charges are calculated at checkout.

  • Customers are responsible for any customs duties, taxes, or import charges applied by their country.

Shipping Confirmation & Tracking

  • Once your order is shipped, you will receive a confirmation message/email with tracking details (where applicable).

Delays

While we strive to meet delivery timelines, delays may occur due to:

  • Courier issues

  • Weather conditions

  • Customs clearance (international orders)

XenxGlow is not responsible for delays caused by factors beyond our control.

Incorrect Address

Please ensure your shipping address and contact details are accurate. We are not responsible for orders delayed or lost due to incorrect information provided by the customer.

Contact Us

For any shipping-related questions, contact us at:
📧 xenxglow@gmail.com
📞 0340-5709353